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We will refund your money if we are notified within 7 days. We will only refund for UPS shipping. We suggest you always pick UPS as your choice to ship. If you choose USPS, we will not be held responsible, we will pray to those in charge after we kiss your little gnome goodbye. Really. There's only so much abuse styrofoam peanuts and cardboard boxes can take. We've seen evidence of such unbelievable attacks on our gnomes in their boxes by USPS that we truly can not suggest them. However, i know, Alaska and Hawaii , my god, the shipping price is huge. Well, if you buy from us and you understandably choose usps, we can not refund for breakages. We will do the best packing we can. Buy the insurance and make your claim at the Post Office after if breaks.
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